NABH has released an important notice on January 4,2024 on Fee Remittance by all applicant / Accredited / Certified Health Care Organisations under all programs of NABH

Many Healthcare Organisations associated with NABH are still making direct payment to accounts of Quality Council of India – NABH. Due to this, NABH is facing difficulty in reconciling the amounts received directly as the details of payment are also not updated by the respective HCOs in their online portal.

To avoid unnecessary wastage of time and manpower in tracking the payments, NABH advises its stakeholders to make payments only through the online portal using the Payment Gateway so that the payments are appropriately tracked for convenience of all the parties

To facilitate the Healthcare Organisations to reconcile the fee payment status, NABH has requested all the
HCOs to follow the below steps with immediate effect:

  1. The HCOs are advised to login into their HCO account on the NABH portal for making payments through payment gateway via credit card/debit card/net banking.
  2. In no case HCOs shall deposit cash/cheque/DD directly into any of the accounts of Quality Council of
    India.
  3. In case the HCO has no other option but Bank Transfer (NEFT/RTGS), the payment shall be made
    after seeking approval from NABH secretariat. It shall be the responsibility of HCO to update the
    transaction details like Unique Transaction Reference (UTR) Number, Date of Transaction, Transaction
    Amount, etc on the NABH Portal under the Make Payment category and inform NABH that the Payment
    was done and get the receipts generated for the payments made.
  4. The HCOs are also requested to ensure that the payment details with respect to fee payments of
    current and previous accreditation cycles have been updated on the NABH portal account of the HCO,
    if not done earlier.
  5. Non updation of fee payment details on the portal may result into non-credit of the amounts and
    the HCO may be liable for adverse decision and repayment as per rules.
  6. All HCOs are to ensure that no direct offline payments are made to any account of Quality Council
    of India (QCI)

Notice issued by NABH is given below for reference:

Source:https://nabh.co/

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