QUALITY SETU
NABH announced that QCI and all its boards are introducing an innovative solution for addressing the queries & concerns promptly and transparently through “Quality Setu”, an integrated QCI portal designed to streamline the NABH helpdesk/complaints redressal process.
Quality Setu is a unified platform for all boards & divisions of QCI that will bridge and synergize the flow of information for its users.
It will also assist users to search for information regarding various schemes, certifications, accreditations, assessments, trainings and other projects, administered or run by the Boards & Divisions of QCI.
Quality Setu will also act as a single-window for all queries & concerns where users can track online, the progress of their engagement with the respective Board and Division, in their personalized section through the app or its portal
The system also has an AI-based Chatbot that guides users in their search and also assist them in resolving their queries and concerns in quick time.
From January 1, 2024, onwards, all queries and concerns pertaining to NABH will be exclusively addressed through the “Quality Setu” portal. This transition is aimed at enhancing efficiency, speedy resolution and ensuring a seamless experience for our stakeholders.
Please access the “Quality Setu” portal using the following website link
Website link: https://qualitysetu.qcin.org
Source: https://nabh.co/