I am very happy to let you know that we have received our ISO certificate. I would like to take this opportunity to thank Mrs.Rama, Mr.Ravilochanan, Mr.Viswanathan and Mr.Sarathy for all the guidance and help extended in the process towards achieving this status. I must mention here that your team has done an excellent job of guiding us through this certification process. You have been very patient and dedicated while documenting our existing procedures and incorporating simple additional procedures to comply with the standards. You were there to explain every minute detail of the procedures and more importantly we appreciate the patience with which each of our query, however small, was handled. Without your support this achievement would not have been possible. Thank you very much!